Who we are
Our website address is: https://dublinroyalconventioncentre.com
What is personal data?
Personal data is information relating to an identiﬁed or identiﬁable natural person. An identiﬁable natural person is one who can be identiﬁed, directly or indirectly, by reference to an identiﬁer such as a name, an identiﬁcation number, location data, an online identiﬁer or to one or more factors speciﬁc to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Collection of personal data
We may collect personal information from you in the course of our business, including but not limited to, through your use of our website and / or App and other websites accessible through our website and / or App, participation in a survey or competition, when you contact us or request information from us, when you hold or attend an event at The Dublin Royal Convention Centre, when you engage our services or as a result of your relationship with us, or one or more of our staff, subcontractors and clients. When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
What information do we collect about you?
The personal information that we may collect and process includes:
- Basic information, such as your name (including name, preﬁx or title), the company you work for, your title or position;
- Contact information, such as your postal address, email address and phone number(s);
- Financial information, such as payment-related information;
- Technical information, such as information from your visits to our website or applications or in relation to materials and communications we send to you electronically;
- Information you provide to us for the purposes of or while attending, speaking or participating in meetings and events at the Dublin Royal Convention Centre;
- Information you may provide to us for recruitment;
- Information which may be provided in the course of your or your employer providing services to us;
- Identiﬁcation and background information provided by you or collected as part of our business acceptance processes;
- Images captured on CCTV;
- Personal information provided to us by you, your employer or by our clients or their delegates or exhibitors or generated by us in the course of providing services, which may include special categories of data, including access and dietary requirements;
- Personal information for the purposes of maintaining safety in the workplace.
Any other information relating to you which you may provide to us, including on our service desk.
How do we use your personal data?
The Dublin Royal Convention Centre collects and processes personal information about you in a number of ways. We use that information:
- To provide and improve our website, including auditing and monitoring its use;
- To provide and improve our services to you and to our clients, including handling the personal information of others on behalf of our clients;
- To provide information or services requested by you;
- For the purposes of recruitment;
- To promote our services, including sending updates, publications and details of events.
- To manage and administer our relationship with you and our clients;
- To fulﬁl our legal, regulatory, contractual, management and risk management obligations.
How long do we keep your personal data?
Your personal information will be retained in accordance with our data retention policy. Those periods are based on the requirements of applicable data protection laws and the purpose for which the information is collected and used, taking into account legal and regulatory requirements to retain the information for a minimum period, limitation periods for taking legal action, good practice and the Dublin Royal Convention Centre’s business purposes. We must also consider periods for which we might need to retain personal data in order to meet our legal obligations (e.g. in relation to claims) or to deal with complaints, queries and to protect our legal rights in the event of a claim being made. After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.
How do you get my consent?
When you provide us with personal information, we imply that you consent to us collecting it and using it for that speciﬁc reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Marketing and other emails
- We use personal information to understand whether you open e-zines and other e-marketing materials, such as e-newsletters and e-invitations, that we may send to you.
- We may also use a relationship management tool, to assess the strength of the relationship between individuals in the Dublin Royal Convention Centre and our clients or potential clients based on the frequency of email contact between them. We use that information in order to assess, analyse and improve the services that we provide.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by clicking the unsubscribe link in our email newsletters or contacting us at email@example.com or mailing us at: Ref: Privacy Compliance, Dublin Royal Convention Centre, Le Pole Square, Chancery Lane, Dublin 8, Ireland.
Use of our website
- A number of facilities on our website invite you to provide us with personal information, such as the vacancy application facility in the ‘Careers’ section of our website and our email query facilities. The purpose of these facilities is apparent at the point that you provide your personal information and we only use that information for those purposes.
- Our website uses Google Analytics, a web-based analytics tool that tracks and reports on the manner in which the website is used to help us to improve it. Google Analytics does this by placing small text ﬁles called ‘cookies’ on your device. The information that the cookies collect, such as the number of visitors to the site, the pages visited and the length of time spent on the site, is aggregated and therefore anonymous.
Cookies and other technologies we use
Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
Analytics Cookies – these cookies are used to track the use and performance of our website and services. They are also completely anonymous as they do not recognise the true identity of the user. These cookies are solely used to collect information on how users use the website, which pages they use more often, from which country they come etc.
The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, to protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Disclosure of information to 3rd parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties. We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulﬁl your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Your rights regarding your personal data
The GDPR and other applicable data protection laws provide certain rights for data subjects. You are entitled to request details of the information we hold about you and how we process it. You may also have a right to have it rectiﬁed or deleted, to restrict our processing of that information, to stop unauthorised transfers of your personal information to a third party and, in some circumstances, to have personal information relating to you transferred to another organisation. You also have the right to object where we are processing your personal information for direct marketing purposes. A right you have is the right of data portability, including the transfer to you of personal data. You may also have the right to lodge a complaint in relation to the Dublin Royal Convention Centre’s processing of your personal information.
Your objection (or withdrawal of any previously given consent) could mean that we are unable to perform the actions necessary to achieve the purposes set out above or that you may not be able to make use of the services and products offered by us.
Please note that even after you have chosen to withdraw your consent, we may be able to continue to process your personal information to the extent required or otherwise permitted by law, in particular in connection with exercising and defending our legal rights or meeting our legal and regulatory obligations. We may also retain some information to record that you have withdrawn your consent or do not consent.
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Questions and contact information
If your personal data is held by us, you hold particular rights over it. Where you have provided consent for us to contact you as part of our marketing services, you have the right to modify or withdraw your consent at any time by using the unsubscribe option accompanied with all our direct marketing, i.e. our monthly newsletter or by contacting us on the email address provided below. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Ofﬁcer at firstname.lastname@example.org or by mail at: Ref: Privacy Compliance, Dublin Royal Convention Centre, Le Pole Square, Chancery Lane, Dublin 8, Ireland.
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